Types of Prescriptions
ROUTINE— all requests for repeats prescriptions will be dealt with within 48 hours excluding weekends and Bank Holidays. This can be in person or via pharmacy between 10.00am to 4.00pm. Any problems please contact the surgery.
URGENT- requests for urgent prescriptions will be actioned on the same day before 6.30pm, but please try to request these in person. Staff will check on system about supply. If medication is not linked or reviewed then the prescription will not be processed. It will be put on as a query for the GP to see.
You can request your repeat medication by a nominated pharmacy, at the front desk with indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the practice reception.
Alternatively, you can order your repeat prescription via Patient Online Access.
These are prescriptions that are not on repeat. If you need to order an item that is not on repeat, the receptionists can put them on a query sheet. It is your responsibility to ring the next day to see if the GP has approved the request.
*Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.* Online Prescription Order
All prescription requests need to be made between 10am - 4pm via pharmacy or over the desk.
Any queries regarding test requests/results and letters (hospital/private) should also be made between these times.
Electronic Prescription Service (EPS)
This practice is now able to offer the Electronic Prescription Service, so if you nominated a pharmacy, your GP will send all future prescriptions electronically to your preferred pharmacy.
If you would like to take advantage of this service and haven’t yet completed a nomination form, you should ask your preferred pharmacy to set your nomination. You don’t need a computer to do this.
This will not affect the way that you order / request prescriptions.
What happens if I do not wish to use the service?
Nothing - you will continue to get paper prescriptions as you do now.
A full list of pharmacies who are offering electronic prescriptions is listed on NHS Choices Website You will see ‘Electronic Prescription Service Available here’ next to the name of the pharmacy listed.
More information about the Electronic Prescription Service is available from your local pharmacy, at the GP surgery or on-line at www.hscic.gov.uk/epspatients